How an investigation exposed inflated prices for face shields in El Salvador

Feb 26, 2021 in COVID-19 Reporting
Former El Salvadoran government official Jorge Aguilar (in white shirt).

During a pandemic that many countries have exploited to clamp down on transparency and accountability, the work of journalists is more challenging — and essential.

Amid such conditions in El Salvador, veteran journalist Cecibel Romero exposed government irregularities in the purchasing of protective equipment. After she published her reporting, authorities in El Salvador fired a public official and launched a probe into government contracts.

Here’s how Romero, a fellow with Salud con Lupa, an independent news site founded by ICFJ Knight Fellow Fabiola Torres, carried out her investigation.

When COVID-19 first hit El Salvador last year, the country was in the midst of another major crisis: drinking water shortages had become commonplace in recent years. The government had distributed millions of plastic bottles of water to address the issue.

[Read more: Tips to remedy health misinformation]


After critics raised environmental concerns about the policy, the government bought back the used bottles, promising to recycle them. When the country experienced a shortage of protective equipment for its essential workers at the onset of COVID-19, the government announced it would put this plan into action, to produce and distribute plastic face shields.

“It sounded like a happy ending for a story: ‘We took this garbage and turned it into a useful product that now we can give to frontline workers,’” said Romero. But she suspected that wasn’t the full story.

She decided to look into the government official leading the process: Jorge Aguilar, president of El Salvador’s Environmental Fund and a well-known business person in the recycling industry. That’s when she learned that face shields purchased by the government were made by Insema, Aguilar’s family company.

Despite a government suspension on public information requests, Romero had obtained a series of official reports submitted to the country’s legislature on vendors, prices and products related to the face shields. She read extensively about the issue, and spoke with public administration and procurement experts, training her sources on digital security best practices along the way. “One has to invest time in teaching and make them see the advantages of using Telegram or Signal instead of WhatsApp or Facebook Messenger,” she said, noting that many feared retribution for sharing information.

Romero also unearthed helpful information on social media using Vicinitas, a tool that allows users to download tweets. “All that propaganda is very useful,” she said. “The challenge is getting used to organizing it and having a backup for it.”

[Read more: 6 must-know hacks for investigative journalists]


According to lawyers Romero interviewed, Aguilar had probably violated not just the public purchases law but also the government ethics law, which mandates that members of the administration can’t participate in matters that may pose a conflict of interest. Aguilar later acknowledged the contract, but said at the time it was awarded his daughter was in charge of the company, not him.

Romero published an investigative report in which she described how at least US$250,000 of the government’s investment in protective equipment during the pandemic had been directed to Insema. 

This initial report spurred other journalists to begin their own investigations. One of them found the purchase order that showed quantities and prices for the face shields purchased by the government. Romero examined these documents and reported that the protective equipment had been acquired at a 121% markup per unit.

Just hours after Salud con Lupa published this second report, the President of El Salvador Nayib Bukele tweeted that he was firing Aguilar. In November, El Salvador’s Attorney General’s office raided several government ministries as part of investigations into procurement irregularities during the pandemic, including the case Romero brought to light. 

“From the beginning it was clear that the pandemic showed everything that was wrong in our countries, especially with the health systems,” she said.

Added ICFJ Knight Fellow Torres: “The Salvadoran government has restricted access to public contracts to prevent citizen oversight. It has made the work of investigative journalists harder, and even more important.”

Aldana Vales is a program manager at the International Center for Journalists (ICFJ) — IJNet's parent organization. 

Main image courtesy of Salud con Lupa.