IJNet Discussions

Should journalists convey emotion when covering crisis events?

In the aftermath of the recent earthquake in Haiti, many reports coming out of the country have featured journalists who were outwardly distraught and emotional. And many broadcasters have provided information about ways viewers and listeners can help the victims.

While many appreciate hearing journalists' sentiment, others hold that emotional outpouring does not belong in journalism, and that journalists should remain objective, even during tragic crises or disasters.

What do you think? Is there room in journalism for reporters to express emotion and personal experiences when covering crisis events? Does this journalistic style enhance news coverage?

Photo courtesy of http://www.flickr.com/photos/37913760@N03/ / CC BY 2.0

Comments

I don't know if it's a choice. Reporters are humans, not robots, and can't help the way they feel. Being objective doesn’t mean being detached or removed; it doesn’t mean not feeling like your heart is dropping down through your stomach. A foreign correspondent once told me that he often is on the verge of crying when hearing all sort of heart-breaking stories in impoverished countries around the world. Then, the burden is on him to step back after an interview and make sure that that person was honest and didn't have an agenda. Do we doubt for a second the pain and despair of the Haitians?
--Luca

I think at the time of reportining journalists must be free from emotion .In crisis events they must not be sensational and it is prefable that the journalists Shouldnt convey emotion when covering crisis events b/c at crises time the journalist work must be to avoid emotions and to stablish peace!
so the journalist Shouldnt convey emotion when covering crisis events b/c covering emotion is like addining oill on fire!!!!!!!!!!!!!!!!

In the many trips I made to haiti over the years beginning in 1986 an outpouring of emotion was not needed. the terrible truth spoke for itself and if we reported it with accuracy and fairness no outburst was required. It might make good television but as a print reporter I never found it added anything.

jfrazier (AP-retired)

A este respecto periodistas y estudiosos del tema han manifestado opiniones encontradas.
El conflicto que nace entre el ser y el deber ser.
¿Es válido que un periodista emita un juicio de valor cuando su misión no es enterar a la audiencia de sus abatares, sino de un evento que involucra a millones de personas?
Pese a lo que se pueda argumentar, si bien un periodista tiene que procurar ser objetivo y no involucrar sentimientos, hay situaciones límite que salen fuera de su control y provocan en él reacciones diversas. Un periodista, un corresponsal, un reportero gráfico… ante todo es un ser humano.
@Lucyquiroga

Não... Este é um dos stres pra o qual jornalista deve estar preparado. A emoção deve existir, faz parte eé benefica à cada indivíduo, mas não deve ser levada pára o conteúdo da notícia! O bom joprnalista sofre, mas procura conter as emoções, ou as revela em editorial!

Considero que es inevitable, las emociones son parte del ser humano y aún cuando seamos conscientes de ellas y tratemos de ser reservados, resulta imposible no poder manifestarlas en situaciones tan estremecedoras como la tragedia de Haití.

¿La objetividad en el periodismo? Partiendo de que los receptores de las noticias son sujetos y no objetos, creo que la objetividad debe ser revisada. Yo soy periodista de profesión y creo que parte de las emociones y sentimientos no pueden apartarse, más cuando se trata de noticias humanas. Los sentimientos trasladan a los oyentes o televidentes a los escenarios de las tragedias. Claro, la exageración o el show es otra cosa.

César Pérez

Emotions are natural and can be expressed by journalists but only to a limited extent. Like many other professionals (doctors, firefighters, humanitarian aid workers, etc), journalists also need to set aside emotion in order to perform their jobs professionally and effectively. I am not entirely convinced that emotion is the issue, but rather the obsession in journalism with the so-called human interest story, such as a girl or woman dying beneath the rubble of the Haitian earthquake. This is not necessary and it constitutes an insult to the intelligence of readers who want professional and objective reporting from a well informed journalists who actually understands the event or issue covered.

Let me start by sharing this story of a senior colleague, he was a State correspondent(i.e posted outside the headquarters of the paper to report events in another State) for a popular newspaper in my country,Nigeria. He was covering an event when news reached him and other colleagues that a house got burnt, another news but like a journalist who was used to seeing so many mishaps, he asked nonchalantly if any body had died in the fire incident. Fortunately no life was lost, and he felt that wasn't sufficent news. Unfortunately, he got home that day to discover that the house was where he lived...In as much as we should remove sentiments from our reporting...we are still very much humans. That is why there is need for some psychotheraphy for journalists who are often reporting disasters, wars and for Haiti, honestly I shudder each time I think Haiti...oh what fate for an already impoversihed nation.
Recently I interviewed a widow who shared her experience when she lost her husband, she said it took her six years to talk about it without crying but during the interview I found myself crying...I'm only human, moreso a woman. OLUWATOYIN AKINOLA, SUN NEWSPAPER, LAGOS, NIGERIA.

One thing is that the public feels what you are feeling and other is to make them feel what you want to.

Los periodistas somos los intermediarios entre el hecho y el receptor, en lo personal me enseñaron que debemos ocultar nuestras emociones a fin de no influir en la percepción de quien recibe la nota.
Como dicen los colegas, somos humanos, no robots, nuestra labor periodística también tiene una leve carga de subjetividad pero en lo posible debemos saber manejar nuestras emociones ante la cámara, o nuestra pluma, por que corremos el riesgo de parecer poco creíbles, pero sólo quien está entre escombros, polvo y olor a muerte como en Haití sabe lo que ha tenido que contener; así que es comprensible que se quiebre la voluntad del oficio.

Un saludo para todos desde México.
Lorena Villalobos Melgoza, reportero UNAM,

Antes de mais nada, o reporter é humano. Então, a um certo momento e também diante de certas coisas não há como não se emocionar. Você pode tentar conter a emoção, mas nem sempre é possível evitar a perda da força. May God bless Haiti!!!! LANSANA DABO, EDITOR IN CHIEF-REPARATIONSBRASIL and an International Correspondent for AFRENEWS, Atlanta - GA, USA/branch: Rio de Janeiro, Brazil

Los periodistas damos la información con veracidad y eso implica que tenemos que darle el dote humano y eso tiene que hacerse con desprendimiento emocional. Nuestro objetivo es llegar a un gran grupo humano de parte de otro ser humano y eso es el periodista. Utiliza el estilo periodístico pero con contenido humano.
Milagros Rodríguez- Tumbes-Peru

i thinking expressing one's emotions and feelings is not bad at all nothing makes us diffrent fron other people its just that as journalist we tend to be a little hard or less emotional even when something has affected us very much we tend not to show it but deep down we are crying But such depends on an individual some take it light others not. Thats why in Zambia we some people call us that we have no hearts but the truth is that when we go home in the evening we bawl for the affected it just human.

الموضوعية والتوازن في نقل الاحدات والاخبار واجراء تحقيقات ضرورية في العمل الصحفي وبدونها يفقد الصحفي او المؤسسة مصداقيتها الا في حالات او قصص انسانية لمصلحة عامة يمكن ان يعبرعن رأية ومشاعره لغرض حث العالم للتخفيف عن هذه المعانات الانسانية وذلك في احداث وقصص انسانية من الزلاال والفيضانات والحرائق والفقر او انشار مرض او وباء في بقعة معينة وهي قضية انسانية بحتة وهذه هي الرسالة الحقيقة وهي الرسالة الانسانية للاعلام والصحفيين
عبيدهروري- اربيل

As much as it's easy to say 'stay focused and objective' we journalists are still human, we got feelings and its invitable to detatch yourself from the reality. Sensationalism in journalism doesn't only find its way through emotions or human interest stories. So the Haiti case shouldn't be used as a platform to judge media sensation.

I take this opprtunity to thank the media for the good job in highlighting the plight of Haitians. Well, its now up to the whole world to see that this doesn't repeat itself.
Nchinyei, journalist - Kenya

First of all i would like to share my condolences with people of Haiti who are suffering at the moment since the powerful earthquake that struck on last Tuesday where according to officials and different sources more than 100,000 fear killed. Right from the question i would say that there is no room for reporter to express emotion and personal experience when covering crisis events, because, its can enhance news coverage and even destroy the reality and the true. What its happening at the moment in Haiti, and those collecting information and sending that there are doing giving wrong message to the people of Haiti. Lot of money is being collected around the world and the idea there is that people would receive money and aid, rather than that money is there for the reconstruction and aid for the needs. Reporter shouldn't be emotional when reporting. They should or we should always be neutral and objective and giving the information, the fact without being submerge by the emotion. Journalists are human being and must refrain themselves using any emotional attitude while on duty.Its sounds or may sound difficult but that where we journalist have to make the difference for our job in reporting. I am still have in mind the covering of the swearing of president Paul Biya in cameroon in the Parliament where senior journalist was too emotional and the other one in the desk has to remind him that he has to act as a journalist and just give listeners the fact.... Charles

Charles ATANGANA, investigative economic journalist, Edinburgh, Scotland, uk

Журналист – это не беспилотный самолет. Прежде всего, журналист – это человек. Он становится профессионалом в стенах учебного заведения; поступая на работу, он работает там, как профессионал, во время рабочего дня. А человеком журналист должен оставаться всегда и поступать так, как ему подсказывает сердце.

There is an important difference between sensationalism and showing natural emotions: relevant truth. As journalists, it must be our duty, mission and purpose to provide people with information about the world. We will not get this information if people do not trust us. People often don't trust us because they see us as heartless robots. The only way to prevent this stereotype is to prove that we are affected by what we see. Remain objective? Against what? In case the earthquake has something to say? We wouldn't want to seem biased against it, now. ha.
Stay professional, yes. Be the pillar of strength and courage for a people in need, knowing that your reports do make a difference and that in the end God is in control. He knows what He is doing and will use this for His good. To turn His people back to dependence on Him and to show His healing power, that they might love Him more fully with proof of His power. I don't care what your religion is, you have to know that even in deepest tragedy, there is hope. THAT is what will get you through reporting on tragedy. Not asking why it happened, but what good can come out of it and what you can do to make it so.
People will not give to a cause they are not emotionally moved by. I'm not saying to go all PR and advocate a specific cause, but if you are reporting on a tragedy you must want it resolved. It's only natural, whether it's help for Haiti or new DUI laws after a drunk driving accident.
Consider your information a valuable tool in bringing restoration, hope and new life to these people. Perhaps THE most valuable tool.
THEN you will be able to know when to stay distanced and when to show your heart.

This is "real life" stuff.........so yes, I do believe emotion helps convey
the story and what people are going through. Until you're there dealing with tangible evidence, people here and everywhere won't get the full realization of it all.

If they don't show their emotional reactions, the public could assume they are Republicans and not human. Merilyn

David Hinckley of the New York Daily News makes some sensible points:
"It is still theoretically possible to pass through this landscape, take notes and file a story. But most reporters can’t do that, and equally to the point, we wouldn’t want them to."

Read more: http://www.nydailynews.com/news/world/2010/01/19/2010-01-19_haiti_tv_cov...

As a journalist I find myself act on emotions to go and discover or cover a story there must be a passion or emotion before you work but at work you as a journalist should never show any of the two. Alice Uganda

We have tried the method of hiding our emotions. Putting away in a dark closet all the horror we encounter and cover. Only problem is that sometimes the closet gets full and the demons come out to haunt us in the most inopportune times. It's called PTSD when it does. From one of those suffering through it now, I wish I had expressed more emotion when it all happened. Trying to hide behind your camera only lasts so long.

Hi all
I think that it is easier to quote than it is to do it. we must remember that before being a journalist, we are human being. so it's very difficult in times of of humanitarian crisis to stay journalisticly balanced. How can a journalist avoid giving a ride to a person who is wounded in natural catastrophe like in Haiti, if her or his car is the only one available that can help save this life. we can not avoid being emotional in apocalyptic situations but we make all the efforts to remain balanced in our reporting of the facts. we can be allowed expression of anger in our comments or open-eds if we notice , for instance some lack of dilgence in humanitarian operations
Gerard Guedegbe, Benin

como seres humanos estamos sujetos a que nos traicionen las emociones, pero es fundamental evitar el morbo y el amarillismo, que en hehcos como estos puede surgir. sin embargo, en esos casos existen temas que pueden ser de apoyo y prevencion a otros paises.

O jornalista é antes de tudo uma pessoa com sentimentos. Então acho que é dificil senão não se deixar emocionar com algo tão desolador quanto a catastrofe no Haiti. Penso que o importante é trazer equilibrio e objectividade a história mesmo que abalado pelas emocoes. Mas exigir de um jornalista que não se emocione é pedir que ele seja uma maquina e não um ser humano.

A reporter is a human, s/he should have emotion but s/he would never reflect his/he in the report.
Shaikh Nazrul Islam, ATN Bangla, Dhaka, Bangladesh.

Somos seres humanos y tenemos sentimientos, soy de Sinaloa (México) y la violencia que se vive en nuestro estado es fuerte, en ocasiones entre las personas ejecutadas hay niños los cuales no son respetados por sicarios, al escribir las notas es imposible no soltar una lagrima por una víctima inocente.

الکلام الاول والاخیر ان الصحفي من بني البشر ولدیة احاسیسة ومشاعره ولاکن یتوجب علیة اداء عملة فقط کصحفي وان هناک ملاین الناس یترقبون الاحداث التي کلف بتغطیتها وعلیة بالطبع ان یوفرها لمشاهدیة وبشفافیة واذا اراد ان یعبر عن احساسه فلدیه الکامره واللقطات التی تجذب الانفاس وانا اتحدث عن الاعلام المرئی کونی مراسل صحفی ولیس بالضروره ان انتخب حسن الکلام لاثاره من یرید التبرع او ما شابة ذالک (دع الصوره تتکلم)

Not conveying emotion -- that is pretending to be dispassionate -- is also an emotion.The objective pretense of the news is neither objective nor is it emotionless. It is -- If you will -- a "WASP" cultural attribute. Attitudes are conveyed by being "emotionless" as well as by showing emotion. Neither is better. They reflect cultural -- and political -- differences.

Not conveying emotion -- that is pretending to be dispassionate -- is also an emotion.The objective pretense of the news is neither objective nor is it emotionless. It is -- If you will -- a "WASP" cultural attribute. Attitudes are conveyed by being "emotionless" as well as by showing emotion. Neither is better. They reflect cultural -- and political -- differences.

The truth of the matter is that emotion is an issu of nature which must run in the vein of every living creature. Therefore, a journalist is not and cannot be spared from the grip of emotion. Need it be stressed that a journalist who is passionate about his profession needs some measure of emotion to prod him on for the purpose of attaining an end success. However, it is important for every journalist to have a sense of balancing, as in refusing to be totally driven by emotion in the course of his duties.

To me, it appears that the instant attention drawn by the international media to the sudden earthquake in Haiti, and the attendant human misfortune and tragedies suffered by the people came about with the high measure of emotion that underpinned the coverage of the incident by all the journalists on involved . So the most important thing is that every journalist should aspire to live by the ethics of Jouranalism which largely preches moderation, truth, balancing, creation of verifiable history and general entertainment of the society. In short, while a journalist cannot run away from emotional tendencies while performing his duties, he should be alive enough not to allow himself get carried away if for his output not to end up being questioned.

Hay una cosa que son los hechos y otra que son los sentimientos, como es evidente las catastrofes están hechas de ambas y creo que es igualmente objetivo expresar unos y otros. ME parece menos objetivo ocultarlos. No obstante, no se trata de caer en la sensiblería y ofrecer solo la parte más emocional de los casos, es una cuestión de equilibrio.

As a psychologist I would stronly encourage reporters to work out their emotions occuring around a tough story (prepare before and get support after the assignment) but as a media consumer, so to say, I don't like when reporters sob with their interviewees.

Как психолог, я считаю, что журналисты обязательно должны прорабатывать свои эмоции, возникающие при подготовке сложного репортажа (это относится как к подготовке к заданию, так и к действиям после: нужно получить поддержку, выговориться и т.п.). Но как потребителю СМИ мне не нравится, когда репортер рыдает вместе с тем человеком, у которого берет интервью...

I think that journalists should be objective. We must not put emphasis on emotion. What is important is to give true and useful information to people. It is up to the audience or readers to be influenced by our news or not.

Acredito que as emoções de um jornalista numa matéria só demonstram que também somos humanos. Flávia Ximenes. Manaus/Amazonas - Brasil

Pese embora a ética e a dontologia profissional ditem outra coisa, não nos devemos esquecer que por detrás do homem ou a mulher que veste a máscara de jornalistas, está um ser humano. Um ser humano com sentimentos. Penso que é natural quando um jornalista dá aperceber o seu lado comovente.

Particularmente já vivi uma situação do género e não condeno qualquer outro colega que o faça. O que não devemos fazer e fingir que não estamos a sentir a dor daquele nosso interlocutor.
Não acredito tratar-se de uma ferramente que visa melhorar ou piorar o jornalismos mas falo em "Circunstâncias do momento". Algo que não deu para controlar.

É claro que o jornlist tem de ser obejctivo mas, não nos esqueçamos, ELE É UM SER HUMANO

Carolina Barros, Luanda - Angola
Carolbarros14@yahoo.com.br

I personally believe we journalists are human beings.We can’t function as machine just because the one/rule says so. As long as we did not affect fact and put it accurately I think after all we are working to enlighten human life not to put some kind of information on some kind of scientific process. If we say we are to serve our public we need to compromise the interest of them. And need to be flexible and smart decision makers.
Edu

Hola. Soy periodista dominicana. En realidad coincido en que somos seres humanos. Para mi no està mal que se noten las emociones porque precisamente a travès de las emociones que puede generar una noticia es que crea impacto o no. Claro que siempre y cuando no afecte la objetividad cuando se trate de escuchar las partes involucradas. En relaciòn a la calamitosa situaciòn de nuestros vecinos haitianos, creo que la mayorìa de los colegas han hecho un excelente trabajo y es visto por todos como muchas notas se han "propagado" por internet rapidamente. Cuando un reportero puede en una historia explotar su sentido de humanidad y con ello llamar la atenciòn del televidente o del lector puede, ademàs de generar que su medio tenga mayor cobertura, lograr que se de màs ayuda. Saludos. YR de Repùblica Dominicana.

Los/as periodistas primero son humanos/as y tienen emociones. Sin embargo es el intermediario entre el hecho y el receptor, por tanto, lo mas saludable es que no transmita su opinion sobre una información, un hecho, pero sus sentimientos (inevitables) ante una tragedia como la de Haití es dificil controlar. Las informaciones sobre periodistas consternados sobre la tragedia de Haití fue al margen de la información como tragedia, pero todo el que ha estado allí, sobre todo los primeros 3 ó 5 días también se convierte en noticia. María. República Dominicana

El dolor y la tragedia no son objetivas. los periodistas deben ser honestos intelecualmente, imparciales, buscar el equilibrio informativo, pero esencialmente humanos y comprometidos con la verdad.. Los periodistas deben respetar la dignidad humana, no reflejar la "porno miseria" porque son los llamados a escribr la historia diaria de los pueblos y a expresar la solidaridad como un principio ético fundamental... Esa frágil linea divisoria entre el negocio y el bien común, es lo que separa a los periodistas de los mercenarios de la pluma, Orientar, educar, promover la cultura de paz, mostrar los desaciertos con la misma fuerza que los aportes del ser humano a mejorar nuestra condición...

ارى ان الصحفى مهما كان من موضوعى تغلب مشاعره عليه ولكن ممكن للصحفى انه يراعى معاير الموضوعيه ولكن منحيش مشاعره ولكن يحذر من استعمال الكلمات التى يمكن ان تؤخذ عليه وتدلل على رايه .لموضوعيه اولا فى عرض الاخبار .
ا

الصحفي مهما غلبت عليه اجواء الموضوعية اثناء التغطية الاخبارية في المناطق الخطرة او المناطق المتضررة جراء العديد من الكواراث او الامور الغير طبيعية لابد له ان يتأثر لانه يجب ان نأخذ الشق الانساني الذي يؤخذ منه مسمى الانسان لذلك يجب ان يكون ولو شعور بسيط حتى لا يصبح الصحفي في المستقبل شخص لا يملك الاحاسيس حتى يتستطيع من خلالها التعبير عن الاخرين في الحزن والفرح والمصائب

هارون عمايرة --الاراضي الفلسطينية

El periodista debe reflejar los hechos como si fuera un espejo ante la realidad. Cuando un sentimiento nos embarga frente a un desastre de magnitud, debemos procurar mantener un cierto nivel de equilibrio, al describir aspectos del desastre. Es una tarea sumamente difícil eludir los sentimientos frente a determinadas situaciones. Tal vez, la primera vez no lo podamos evitar. Pero la suma de coberturas de hechos graves, hará que el periodista haga uso de su experiencia para mantener el equilibrio, a la hora de escribir o relatar la gravedad de un suceso. Soy partidario de la tradicional práctica periodística de priorizar la objetividad antes que caer en tergiversaciones de la función de informar, aspecto éste que parece sumar adeptos todos los días.

Roberto Molina
Mar del Plata - Argentina

I think a reporter should write about his or her feeling while covering a human interest story. He or she is not a robot, nor this kind of approach is expected from them in the name of neutrality. Human sufferings, their struggle to survive in a particular situation should be depicted as it is, which will automatically be an emotional story - if it is not packed with emotion it will not be a reflection of truth. But in case, a particular reporter is reporting on government decision or policy, emotion can not play any role to it. It should an objective one and hard facts. So the question whether a reporter should have an emotion or not, does not have a single rule. It depends on the kind of subject he or she is dealing with.
Arundhati Mukherjee. India
arundhatiaugustYahoo.co.in

Journalists are human beings so yes of course they can depict emotion amongst their strong words. In cases like Haiti, where you are delivering hard news to the World, it might be rather 'unnatural' to not express emotion....how could you not when you are covering such a crisis? It's a simple thought.

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