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Community Engagement

Community Engagement

Chat bots help newsrooms talk to readers one-on-one — and discover stories in their community

“We don’t know where this could take us. The goal is to find what potential there is as far as reaching our readers and possibly getting some stories out of it.”

Ricardo Bilton, Nieman Lab | September 13, 2017

How journalists can better approach victims of disaster

In the wake of two major hurricanes in the U.S., hundreds of journalists are on the ground seeking interviews with the victims. How can they approach these victims sensitively and humanely?

Lori Shontz | September 11, 2017

With smart, explanatory reporting, Brazil’s Nexo Jornal carves out a unique news niche

“We realized that context and explanation, we should take those things to an almost radical level.”

Shan Wang, Nieman Lab | August 17, 2017

Following its own success, Spain’s Politibot moves to help other outlets build chatbots

“Problems news organizations will run into, we’ve run into before, we can help them with that, and we can hopefully help them get the same retention and engagement we did.”

Shan Wang, Nieman Lab | July 28, 2017

Journalists must become better storytellers for low-literate readers

Countries like India have huge numbers of low-literate internet users. So why are newsrooms so focused on feeding them entertainment coverage, rather than telling news stories in a more attractive, visual way?

Ritvvij Parrikh | July 25, 2017

Advice for building a strong personal brand as a journalist

Journalists hoping to build a strong brand presence on social media often face a number of challenges. Three journalists share what they've learned about personal branding in the digital space.

Clothilde Goujard | July 24, 2017

The Listening Post Collective to lead local newsrooms into a new form of engagement

How journalists and newsrooms alike can use The Listening Post Collective's new website to develop stronger methods of community engagement.

Sam Berkhead | July 13, 2017

Free tool helps newsrooms curate, manage effective newsletters

How journalists and newsrooms can use Opt In to build an email newsletter from scratch — or refine and revamp an existing one.

Em Okrepkie | June 29, 2017

7 business models that could save the future of journalism

While the digital age has disrupted the ways in which news organizations earn money, there are a number of innovative new models that can help quality journalism survive.

Mandla Chinula | June 19, 2017

Journalist of the month: Edgard Matsuki

Brazilian journalist Edgard Matsuki is a pioneer in combating misinformation in his country. In 2013, he created Boatos.org after noticing the growing trend of false information on the internet.

Renata Johnson | June 14, 2017

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