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Community Engagement

Community Engagement

Following its own success, Spain’s Politibot moves to help other outlets build chatbots

“Problems news organizations will run into, we’ve run into before, we can help them with that, and we can hopefully help them get the same retention and engagement we did.”

Shan Wang, Nieman Lab | July 28, 2017

Journalists must become better storytellers for low-literate readers

Countries like India have huge numbers of low-literate internet users. So why are newsrooms so focused on feeding them entertainment coverage, rather than telling news stories in a more attractive, visual way?

Ritvvij Parrikh | July 25, 2017

Advice for building a strong personal brand as a journalist

Journalists hoping to build a strong brand presence on social media often face a number of challenges. Three journalists share what they've learned about personal branding in the digital space.

Clothilde Goujard | July 24, 2017

The Listening Post Collective to lead local newsrooms into a new form of engagement

How journalists and newsrooms alike can use The Listening Post Collective's new website to develop stronger methods of community engagement.

Sam Berkhead | July 13, 2017

Free tool helps newsrooms curate, manage effective newsletters

How journalists and newsrooms can use Opt In to build an email newsletter from scratch — or refine and revamp an existing one.

Em Okrepkie | June 29, 2017

7 business models that could save the future of journalism

While the digital age has disrupted the ways in which news organizations earn money, there are a number of innovative new models that can help quality journalism survive.

Mandla Chinula | June 19, 2017

Journalist of the month: Edgard Matsuki

Brazilian journalist Edgard Matsuki is a pioneer in combating misinformation in his country. In 2013, he created Boatos.org after noticing the growing trend of false information on the internet.

Renata Johnson | June 14, 2017

Email newsletters help boost news media's bottom line

For news publishers, sending out an email bulletin to readers can be a great way to engage readers and boost revenues. Former ICFJ Knight Fellow James Breiner explains how.

James Breiner | June 08, 2017

How a Chicago radio station connected with a more diverse audience

Engaging with a diverse audience can be difficult and daunting. To reach a broader group, Chicago's WBEZ let underrepresented groups ask the questions that would be the basis for future stories.

Em Okrepkie | June 06, 2017

How an algorithm can decide what news you read online

At Sweden's Svenska Dagbladet, an algorithm combines editors' news sensibilities with reader preferences to create a personalized home page for each visitor.

Rachel Wise, Reynolds Journalism Institute | June 02, 2017

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