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Chat bots help newsrooms talk to readers one-on-one — and discover stories in their community

“We don’t know where this could take us. The goal is to find what potential there is as far as reaching our readers and possibly getting some stories out of it.”

Ricardo Bilton, Nieman Lab | September 13, 2017

Automation promises increased efficiency, engagement for newsrooms

Inside The Washington Post's experiments with automation — and how they can be replicated in your own newsroom.

Reuben Stern, Reynolds Journalism Institute | August 10, 2017

Following its own success, Spain’s Politibot moves to help other outlets build chatbots

“Problems news organizations will run into, we’ve run into before, we can help them with that, and we can hopefully help them get the same retention and engagement we did.”

Shan Wang, Nieman Lab | July 28, 2017

Challenges to watch out for when building a news bot

With more news outlets experimenting with chat bots to deliver the news, journalist Eduardo Suarez discusses the challenges behind building Politibot, a bot delivering Spanish-language news via Telegram.

Elyssa Pachico | November 01, 2016

News industry turns to bots to improve journalism

How bots are improving news efficiency, Mexico’s new independent radio service and more in this week's Digital Media Mash Up, produced by the Center for International Media Assistance.

IJNet | April 08, 2016

How to increase cross-border data journalism collaborations

Improving data journalism’s international scope, China’s new ban on foreign media and more in this week's Digital Media Mash Up, produced by the Center for International Media Assistance.

IJNet | February 26, 2016

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