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chat bots

chat bots

BBC uses in-article chatbots to give context in complex news stories

How can chatbots be used to tell the news? Organizations have tried various methods to answer this question, and BBC is no different. Read how they're using chatbots to explain complex news stories.

Ricardo Bilton, Nieman Lab | February 23, 2018

Following its own success, Spain’s Politibot moves to help other outlets build chatbots

“Problems news organizations will run into, we’ve run into before, we can help them with that, and we can hopefully help them get the same retention and engagement we did.”

Shan Wang, Nieman Lab | July 28, 2017

Challenges to watch out for when building a news bot

With more news outlets experimenting with chat bots to deliver the news, journalist Eduardo Suarez discusses the challenges behind building Politibot, a bot delivering Spanish-language news via Telegram.

Elyssa Pachico | November 01, 2016

Will this year see the rise of the chat bots?

ICFJ Knight Fellow Stephen Abbott Pugh examines how the media will be able to harness this new technology. 

Stephen Abbott Pugh | January 12, 2016